06-17-05, 11:14 AM | |
Join Date: Nov 2001
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I'm a little over Cathe.
What with the sound issues on the Hardcores, her lack of responce, and the fact I've realized I don't need to work that hard for the results I want I'm over Cathe. Why have a bunch of stuff you don't need. I've sold some of her stuff, and am planning on selling more. I'll keep some of her older stuff cause I love the PS series and the S&H series. But as for preorders, I don't think so.
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06-17-05, 11:15 AM | |
Join Date: Jan 2002
Location: Palm Harbor, FL
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When you see how her site is run, and how organized she is in putting together her new releases -I just assumed the professionalism would seep into the customer service.
I was REALLY disappointed with how Cathe handled the whole sound issue... To just ignore the people who were complaining, then tolerate her employees being hostile to her upset customers was just unacceptable. Don't forget the deleted posts to her forum that had anything negative to say about the Hardcores. I've resigned myself to just turning the volume up when I work out so the sound doesn't seem as bad... I can't say that I absolutely won't buy the next Cathe series ( I am a vidiot after all) but I have to say I will think twice before ordering. That's something that I never thought I would do with Cathe-( I usually pre-order all her stuff without even thinking about it.) |
06-17-05, 11:20 AM | |
Join Date: Jul 2004
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I'm over buying new stuff from Cathe. I'll keep the ones of hers I have, but I won't buy anything new unless I hear on here she came up with something REALLY innovative and/or different, and ONLY then if there do not appear to be any issues with the DVD's or customer service. Even then, I won't buy directly from her site - I'll wait till they're on Collage. Her treatment of people on here made me ill. I wouldn't attend the road trip if it was free. I'm done gushing over instructors and acting like they're my best friends or something, no matter how good the workouts are. She's in this for the same reason most others are - to make money and sell her product. But her customer service is lacking. She can plan all the road trips she wants, but if she doesn't do something to fix the customer service issues, she won't have a business left one day.
Carol
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We can secure other people's approval, if we do right and try hard; but our own is worth a hundred of it. --Mark Twain |
06-17-05, 11:34 AM | |
Join Date: Oct 2003
Location: Santa Cruz Mtns, CA
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I bought the entire package of 11 Hardcores, and have sold off 4 of them on Ebay. Of the seven I have left, I'm ho-hum about 3 of them. These weren't her best, customer service and sound issues aside.
For reference, I wouldn't trade or sell any of my Intensities or BodyBlasts. I notice a difference in sound in the Hardcores, but it wasn't a deal breaker for me on the workouts I kept. I am sure that my TV and DVD equipment were more tolerant of the technology used in producing them than other people's equipment. So for those who really had issues, I think the way SNM handled it was despicable. And for all the reasons above, I won't pre-order again. Cathe's next release should be a smaller one, with much more attention to details if she wants her customers back.
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~~Diane~~ |
06-17-05, 11:49 AM | |
Join Date: Nov 2001
Location: MI
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I won't order from Cathe again but that is because I have found other workouts I like much better. Cathe is too much impact and "body building" type for me. I don't need that. I do have the PS series which I like and have sold off most of my Cathe collection on Ebay. I would like to get the PS series on DVD but will hold off and use the VHS for now.
I have found other instructors that are really good. Rhonda |
Tags |
cathe friedrich, cathe nation, snm chris |
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