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Old 12-05-17, 01:34 AM  
MelissaA
 
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Join Date: Nov 2001
Thumbs up MELT Method - awesome customer service!

I placed a large order with MELT Method, and shipping was $26.50. I normally would never pay that much, if anything, for shipping, but I really want to try MELT Method, so I placed the order. I stupidly never thought about Black Friday or Cyber Monday specials.

I ordered on the Thursday before Black Friday. I later found out that there was free shipping the next day. I emailed the company, asking if it would be possible to have the shipping refunded, and it was. They promptly issued a full credit for the shipping.

There are always so many problems to report with vendors that I thought it would be nice to hear about a vendor who does things the right way!
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Old 12-07-17, 11:09 AM  
Nuggie's Auntie
 
Join Date: Dec 2006
Location: I love that dirty water...
That's great to hear! I use my MELT roller several times a week. I notice a vast difference when I use it regularly. It really helps with muscle tightness. I hope you will enjoy yours, too!
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