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Old 06-18-03, 04:37 PM  
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krazikat's Avatar
Join Date: Nov 2001
Location: St. Louis, MO
Kudos to Gin Miller Fitness Customer Service

I was one of the unfortunates who received a non-chaptered Simply Circuit DVD. When I got an email from GMF offering to replace the dvd or send a refund I opted to get a chaptered version replacement. In the meantime, I SASE'd my copy of the no-chapters DVD to a fellow vidiot.

Three weeks later I still had not received a replacement and I fired off another email to GMF. According to their records they had mailed my replacement the last week in May. Is there a land of lost fitness videos somewhere?

Anyway, since I had also just placed a new order for Gin Miller's Waltz Workout (just had to try it), they are sending that plus another copy of the Simply Circuit via Priority Mail today and will not charge me shipping for the Waltz Workout order.

Such great customer service!
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